Privacy Policy
Last updated: 7 December 2025
1. Introduction
Premiere Plumbing Heating & Gas Services ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal identification information (name, email address, phone number, address)
- Property information for service delivery
- Payment and billing information
- Service history and preferences
- Website usage data and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our plumbing and heating services
- Process your bookings and payments
- Communicate with you about appointments and services
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
4. Data Protection
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
6. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Third-Party Services
We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: hi@premiereplumbing.co.uk
Phone: 01926 76 77 78
Address: 3 Rawlinson Road, Leamington Spa, CV32 7QS